IKEA announced that there is an important safety notice to all customers who have purchased the PATRULL KLÄMMA or the PATRULL SMIDIG pressure mounted safety gate models.
The PATRULL KLÄMMA or PATRULL SMIDIG pressure mounted safety gates are safe to use in a doorway between rooms or at the bottom of a staircase. However, these items are not suitable to be placed at the top of a staircase.
IKEA has received reports where the friction between the wall and the pressure-mounted safety gate has been insufficient to hold the gate in its intended position. In addition, the lower metal bar could constitute a tripping hazard. If the gate is mounted at the top of a staircase this poses a fall hazard and risk of injury. There have been 3 reports identified where children have been injured as a result of falling downwards on stairs. No incidents of injury reported in Malaysia.
Customers who wish to keep their PATRULL KLÄMMA or PATRULL SMIDIG safety gate for use in a doorway between rooms or at the bottom of a staircase can contact the IKEA store to receive updated user instructions and new adhesive warning labels to put on their safety gate, free of charge.
Customers who wish to return their PATRULL KLÄMMA or PATRULL SMIDIG safety gate with date stamp 1510 (YYWW year-week) or prior, are welcome to the IKEA store to return it for a full refund. Any PATRULL safety gate extension unit may also be returned for a full refund. Proof of purchase (receipt) is not required to obtain a refund.
Identifying marks and location
A permanent label is attached to the metal bar at the bottom of the safety gate containing product information. The date stamp (YYWW) is also found on this label as indicated below.
PATRULL KLÄMMA and PATRULL SMIDIG safety gates have been sold in IKEA Malaysia since the 1st of September 2005. For more information, please contact IKEA Customer Relations at 603-7726 7777.